Sebrite Agency has been in business for over 35 years. They have cultivated an extensive base of knowledge and experience from which their customers benefit. One of their goals is to build strong relationships with their clients. Their history of providing underwriting services for specialized risks allows them to anticipate areas of need and create custom coverage plans that work. Each of the specialty programs Sebrite offers has been thoroughly researched to best insure that Sebrite, and their carriers are able to consistently provide competitive insurance products to their customers and remain a stable insurance resource for years to come.

 

Mary Magnuson, Controller, is responsible for the IT network at Sebrite. They have about 15 users on their network. Mary is not a technical person, so she needed a reliable and cost effective outsourced IT service and solution provider that she could trust and rely on. It was also important to her to find someone that understands the insurance industry, because it is an industry that is ever-changing and requires effective planning.

 

Becky Jacobs, Solbrekk Sr. Account Executive, has been providing IT network solutions to Sebrite for over 10 years. Becky worked in the insurance industry for a number of years before going into the IT technology business. Mary said, "Becky has a high level of knowledge and experience with the insurance industry and also with our line of business application."

 

Jim Marxer, Solbrekk Sr. Network Engineer, provides Sebrite with monthly recurring scheduled visits and proactive services. In 2005 Becky and Jim planned and designed a network upgrade for Sebrite. Jim installed a new file server and a new terminal server. He also installed a thin client solution for local and remote access. Sebrite was able to save money by converting some of their older workstations to thin clients. In 2007 Mary asked Becky for assistance with their voice and data communications needs. Becky referred Mary to a provider in the Solbrekk Eco-System, and she has been very happy with the service they have received.

 

Mary said, "The proactive services provided by Jim have reduced our support costs. The new network is much faster and works very slick. We spend many hours on-line with our carriers, and the new connection is much faster and more reliable. Becky and Jim are our technology advisors. They are a joy to work with. They return my calls promptly and are just great employees."