Ratwik, Roszak & Maloney provides quality, cost-effective legal solutions to public, private, and non-profit organizations throughout the upper Midwest. Their combined experience in representing public sector clients in all aspects of education and municipal law and in solving public and private employers' labor and employment issues allows them to provide their clients with responsive and innovative legal solutions. Through the courts and administrative agencies, they have not only represented their clients' interests, but have actively shaped labor, employment and education policy.

 

Robin Paterni, Office Manager, was responsible for the IT network at Ratwik. They have 22 attorneys on staff and about 40 users on their IT network. The stability and reliability of the network was extremely important to Robin and the firm. Robin is not a technical person, so she needed a network support organization that could provide her with reliable and cost effective service and solutions.

 

Larry Phelps, Solbrekk VP of Sales, has been providing IT network support services to Ratwik for over 10 years. Larry leads the Ratwik technology planning and budgeting process every year. Jeff Moriarty, Solbrekk Sr. Network Engineer, provides weekly recurring scheduled visits on Wednesday mornings. Jeff takes care of Robin's to-do-list and he also does monthly and quarterly proactive services to ensure better system reliability and performance.

 

Larry said, "Ratwik is wonderful to work with. The attorneys really trust and respect Robin. The communication and cooperation during the annual planning and budgeting process is very effective and leads to great results."

 

Robin said, "Larry has been a godsend. He does a great job leading our technology planning and budgeting process every year. Jeff is wonderful at keeping everything organized and well documented. He is also very good at explaining what he has done and teaching me how to take care of more of our computer needs myself."